Presented by: Martin Beuster
"doing it right when no one is looking" - Myths and Metrics Following on from the discussion on international quality standards at last year's memoQ fest this paper will examine different perspectives on the issue of translation service quality. An introduction of approaches to defining, measuring and safeguarding quality as well as some of the features memoQ can bring to the table to meet the challenges of the pursuit of excellence will open the discussion on the Q in memoQ.
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